Free tracked shipping on every order

30-day returns on everything

Track Order

Every order gets a tracking link by email the moment it ships.

The quickest way

Open your shipping confirmation email and tap Track your order. That link stays live for the whole journey and updates as the parcel moves.

If you can't find the email

Check spam and promotions first — it's usually there. If it isn't, email support@taldini.com with your order number (it starts with #) or the email address you ordered with, and we'll send the tracking straight back to you.

If tracking hasn't moved

Give it 48 hours after the shipping email. Carriers often scan a parcel only once it reaches a sorting hub, so a new label can sit quiet for a day or two. Beyond that, tell us and we'll chase the carrier ourselves.

Multi-item orders

Items ship from whichever warehouse holds them, so a larger order can arrive in more than one delivery with its own tracking for each. Nothing is missing — it's just traveling separately.

Still stuck?

Email support@taldini.com. A person replies, usually within a day, and we'll tell you exactly where your order is.