Privacy policy

Last updated: July 10, 2026

This privacy policy ("Policy") describes Taldini’s treatment of personal data collected from users of our website and application ("Service"), as well as information collected through other means, such as our social media pages. Please read this policy carefully. By using our Service, you consent to the terms and conditions of this privacy policy.

Collection of Personal Information

We may collect the following personal information depending on how you use our store:

• Names, addresses, billing or shipping address, phone numbers and email addresses associated with an account;
• Credit card information including billing and payment history;
• Information associated with an account including usernames, passwords and preferences;
• Information associated with purchases, including items viewed, added to cart, purchased, returned, or canceled;
• Information provided to us in the course of communication with our customer service;
• Information associated with a user’s access to our services, including browser type, IP address, and other similar information;
• Information associated with a user’s use of our services, including traffic, browsing behavior, purchases, and other information.

Sources

The above information is collected by us from you directly when registering an account with our store, using our services or communicating with our customer service. Some information is collected automatically through the use of cookies and other similar tracking tools. Additionally, we may obtain information about you from other sources, including our vendors and partners.

Use of Personal Information

We use personal information to process and deliver your order, manage your account and provide you with updates and information about your purchase history, respond to your requests and communications, provide you with promotions and special offers (which can be opted out of at any time), prevent fraud and ensure site security, and to comply with applicable laws.

Disclosure of Personal Information

We may disclose personal information to the following parties:

• Shopify and other vendors and partners associated with the operation of our store;
• Advertising and marketing partners associated with the promotion of our products and services;
• Other third parties with your consent;
• Governmental authorities or courts of law when required by law.

Our Privacy Policy in Relation to Shopify

As stated above, our store is operated through Shopify’s infrastructure. Accordingly, information associated with your account and purchases may be shared with Shopify and other entities with which Shopify shares information, including entities located outside of Canada. Please review Shopify’s Consumer Privacy Policy at shopify.com/legal/privacy/app-users or manage your privacy preferences at privacy.shopify.com/en to understand how Shopify collects, uses and discloses your personal information.

Cookies

Our website uses cookies and other similar tracking technologies to track your activity and provide you with a personalized experience including relevant marketing. You can manage your cookie preferences through your browser settings.

Children

Our website is not intended for use by children and we do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us and we will make every effort to delete said information.

Retention of Data and Security Measures

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy or as required by law or in order to enforce or defend our legal rights and claims. It should be understood that no security measures are completely secure and we encourage caution when communicating any sensitive information over unsecured mediums.

Your Rights

Depending on your jurisdiction, you may have the following rights:

• The right to access any personal information we have collected;
• The right to request updates or corrections to your personal information;
• The right to request deletion of your information;
• The right to obtain a copy of your information for portability;
• The right to opt out of sharing your information for advertising or other marketing purposes;
• The right to withdraw consent.

In order to make any such request, please contact us at support@taldini.com or take other actions as specified in this Policy. We will respond to your request within a reasonable period of time and in accordance with applicable data protection laws. We may need to ask you to verify your identity before fulfilling any request.

Transfers

You acknowledge and agree that we may transfer your information to other countries for processing, storage, or other lawful purposes. In such cases, we will take all necessary steps to ensure the security of your information in accordance with applicable data protection laws, including but not limited to the use of Standard Contractual Clauses.

Amendments to This Policy

This Policy may be amended from time to time. You agree that we may notify you of any amendments by updating the date of this Policy on the website and providing you with a notice or notification if required by law. Continued use of our Service constitutes acceptance of the revised Policy.

Contact Us

• Store name: Taldini
• Address: 115 Anchusa Drive, Richmond Hill, ON, L4E 1C5, Canada
• Email: support@taldini.com
• Phone: +1 365 873 7700
• Customer service hours (EST): Monday to Friday 9:00 AM – 5:00 PM · Saturday and Sunday 11:00 AM – 3:00 PM

We endeavour to respond to all emails within one business day.